Shipping & Refunds
Last updated: 7 October 2026
Draft — not yet reviewed. This page is a starting point. Fill in every bracketed [PLACEHOLDER] and have it checked by a lawyer before the site goes live.
Where we deliver
[PLACEHOLDER cities / pincodes served]
How long it takes
[PLACEHOLDER dispatch and delivery times, for example orders dispatched within X days]
Delivery charges
[PLACEHOLDER delivery fee, free-delivery threshold if any]
Keeping it cold
Kombucha is a live, perishable drink. [PLACEHOLDER how bottles are packed and shipped, and what customers should do on arrival, for example refrigerate immediately]
Damaged or leaking bottles
[PLACEHOLDER how to report a problem (for example WhatsApp a photo within X hours) and what we will do (replace or refund)]
Cancellations and refunds
[PLACEHOLDER when an order can be cancelled, how refunds are paid (back to the same UPI account) and how long they take]
Contact
Questions about an order: WhatsApp us or write to [PLACEHOLDER email].